{"id":96,"date":"2021-06-18T11:51:38","date_gmt":"2021-06-18T11:51:38","guid":{"rendered":"http:\/\/hantarkeretaku.com\/main\/?page_id=96"},"modified":"2026-01-27T18:36:22","modified_gmt":"2026-01-27T10:36:22","slug":"marine-insurance-faq","status":"publish","type":"page","link":"https:\/\/hantarkeretaku.com\/main\/marine-insurance-faq\/","title":{"rendered":"Marine Insurance & FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_row_inner css=”.vc_custom_1631520415920{margin-bottom: 0px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1750233720049{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;border-left-style: groove !important;border-right-style: groove !important;border-top-style: groove !important;border-bottom-style: groove !important;border-color: #6dab3c !important;}”]<\/p>\n

Insurance, in simple terms, is the PROTECTION AGAINST LOSS \/ DAMAGE \/ THEFT of your shipment provided by an insurance company. This means the insurance company will compensate you for any losses you incur.<\/p>\n

Marine insurance offers full protection for vehicles shipped by sea. The coverage applies from the port of loading to the port of discharge. THIS MARINE INSURANCE IS ONLY SUITABLE FOR VEHICLE SHIPMENTS USING PORT-TO-PORT ROUTES. IT DOES NOT APPLY TO SHIPMENTS INVOLVING TRANSSHIPMENT.<\/strong><\/p>\n

Restu Ibu Services proudly collaborates with Tokio Marine Insurance Malaysia<\/strong> to offer comprehensive travel protection packages.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1750232852195{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”]<\/p>\n

The Protection Included<\/h3>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/3″][vc_single_image image=”491″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520081126{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750221356519{margin-top: -10px !important;}”]<\/p>\n

Vessel stranded, grounded, sunk, or capsized<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”492″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520141848{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233154395{margin-top: -10px !important;}”]<\/p>\n

Emergency unloading at the port<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”493″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520155840{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750232680103{margin-top: -10px !important;}”]<\/p>\n

Fire<\/h4>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1631520161931{margin-top: -35px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”494″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520172625{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233193826{margin-top: -10px !important;}”]<\/p>\n

Vehicle overturning or skidding during transit<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”495″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520204342{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233234025{margin-top: -10px !important;}”]<\/p>\n

General Average sacrifice<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”496″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520212209{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233265731{margin-top: -10px !important;}”]<\/p>\n

\u00a0Jettison (discharging cargo to reduce load)<\/h4>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1631520161931{margin-top: -35px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”497″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520229630{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1631520235261{margin-top: -10px !important;}”]<\/p>\n

Explosion<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”498″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520246878{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233305620{margin-top: -10px !important;}”]<\/p>\n

Salvage charges and labor costs for rescue<\/h4>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”499″ img_size=”full” alignment=”center” css_animation=”fadeInUp” css=”.vc_custom_1631520260240{margin-bottom: 0px !important;}”][vc_column_text css_animation=”fadeInUp” css=”.vc_custom_1750233334837{margin-top: -10px !important;}”]<\/p>\n

Vessel or vehicle colliding with external objects<\/h4>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=”.vc_custom_1631520431199{margin-top: 50px !important;}”]<\/p>\n

Rate for marine insurance is depend the car value<\/h3>\n

[\/vc_column_text][vc_row_inner equal_height=”yes” gap=”30″][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner el_class=”box-shadow” width=”2\/6″][vc_single_image image=”585″ img_size=”400×300″ alignment=”center” css=”.vc_custom_1642578251509{margin-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1631512731104{margin-bottom: 10px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #ffffff !important;}”]<\/p>\n

Higher Car Value<\/h4>\n

[\/vc_column_text][vc_separator color=”green” border_width=”2″ el_width=”30″][vc_column_text css=”.vc_custom_1769510039931{margin-top: -15px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}”]Let said car value is RM 48,000<\/p>\n

Premium Insurance = Current car value x 0.00120
\n= RM 48,000 x 0.00120
\n= RM 57.60<\/p>\n

SST (8%) = RM 57.60 X 8%
\n= RM 4.61<\/p>\n

Stamp Duty = RM 10.00
\nService Charge = RM 30.00<\/p>\n

Overall total = Premium Insurance + 8% SST + Stamp Duty + Service Charge
\n= RM 57.60 + RM 4.61 + RM 10.00 + R M30.00
\n= RM 102.21<\/p>\n

So total insurance charges is RM 102.21[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”box-shadow” width=”2\/6″][vc_single_image image=”587″ img_size=”400×300″ alignment=”center” css=”.vc_custom_1642578476853{margin-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1631512546336{margin-bottom: 10px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #ffffff !important;}”]<\/p>\n

Lower Car Value<\/h4>\n

[\/vc_column_text][vc_separator color=”green” border_width=”2″ el_width=”30″][vc_column_text css=”.vc_custom_1769509903487{margin-top: -15px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}”]Let said car value is less than RM 41,000<\/p>\n

Premium Insurance = RM 50.00
\nSST = RM 4.00
\nStamp Duty = RM 10.00
\nService Charge = RM 30.00<\/p>\n

Overall total = Premium Insurance + SST + Stamp Duty + Service Charge
\n= RM 50.00 + RM 4.00 + RM 10.00 + RM 30.00
\n= RM 94.00<\/p>\n

So total insurance charges is RM 94.00[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_column_text css=””]NOTE: The minima charges for marine insurance is RM94.00<\/strong><\/span>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1769510158097{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;border-left-style: groove !important;border-right-style: groove !important;border-top-style: groove !important;border-bottom-style: groove !important;border-color: #6dab3c !important;}”]<\/p>\n

Note: The lowest cost to own this Marine Insurance is RM94 although the vehicle market price is less than RM41,000 Any claim if applicable is based on the market price of the vehicle.<\/p>\n

Items \/ Charges \/ Personal Effect brought by customers such as mobile phones, laptops, coins, Smart Tags and other vehicle mounted will not be covered by this insurance. The insurer is not responsible for the loss of accessory accessories such as turbometers, auxiliary speakers, sub woofers and others. Standard Vehicle Accessories ONLY.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

FREQUENTLY ASKED QUESTION (FAQ)<\/strong><\/h3>\n

[\/vc_column_text][vc_toggle title=”Adakah saya boleh menghantar kenderaan jika kenderaan yang hendak dihantar masih belum menjelaskan saman atau kompaun?” style=”simple” color=”green”]Kenderaan masih boleh dihantar tanpa sebarang masalah.[\/vc_toggle][vc_toggle title=”Kenderaan saya telah diubah suai dari segi body kit dan cermin yang gelap, bolehkan kenderaan saya dihantar tanpa diambil tindakan oleh JPJ atau Polis Trafik?” style=”simple” color=”green”]Penghantaran yang kami lakukan hanya melibatkan pihak kastam sahaja, maka kenderaan tidak akan diperiksa oleh pihak JPJ mahu pun Polis Trafik.[\/vc_toggle][vc_toggle title=”Berapa lama kenderaan akan sampai ke kota kinabalu?” style=”simple” color=”green”]Kebiasaanya 7 hari kenderaan sampai.[\/vc_toggle][vc_toggle title=”JIka saya sudah tiada lagi terikat dengan pinjman bank (habis bayar), adakah saya perlu mendapatkan surat perlepasan dari bank?” style=”simple” color=”green”]Tidak perlu surat perlepasan lagi.[\/vc_toggle][vc_toggle title=”Apakah cara untuk mendapatkan surat perlepasan dari bank?” style=”simple” color=”green”]adalah digalakkan tuan\/puan membawa dokumen sokongan yang menjelaskan tuan\/puan dipindahkan. ini akan memudahkan tuan\/puan mendapatkan surat perlepasan dari bank.[\/vc_toggle][vc_toggle title=”Apakah jenis kapal yang digunakan untuk membawa kenderaan saya ?” style=”simple” color=”green”]Kapal yang kami gunakan untuk menghantar kenderaan tuan\/puan ialah kapal khas untuk membawa kenderaan. Maka, tuan\/puan tidak perlu bimbang kerana tidak ada kontena lain di dalam kapal tersebut. Semu kenderaan baru yang dihantar dari syarikat Toyota dan Perodua ke Sabah Sarawak juga menggunakan kapal jenis ini.[\/vc_toggle][vc_toggle title=”Bilakah saya boleh menempah penghantaran kenderaan saya?” style=”simple” color=”green”]adalah sangat digalakkan tuan\/puan menempah 1 bulan lebih awal kerana untuk makluman tuan\/puan penghantaran kenderaan ke Sabah Sarawak senantiasa mendapat sambutan yang hangat (sentiasa penuh), jadi jika tuan\/puan lambat menempah tuan\/puan terpaksa menunggu shipment yang akan datang.[\/vc_toggle][vc_toggle title=”Adakah pemilik kereta perlu hadir semasa menghantar dan mengambil kereta?” style=”simple” color=”green”]Pemilik kereta boleh mewakilkan individu lain semasa menghantar dan menerima kereta. Kenderaan boleh dihantar melalui wakil tuan\/puan tanpa sebarang masalah dengan syarat segala dokumen telah tersedia.[\/vc_toggle][vc_toggle title=”Sekiranya saya sudah membuat tempahan untuk penghantaran ke Sabah dan Sarawak, dimanakah harus saya hantar kenderaan saya?” style=”simple” color=”green”]Tuan\/puan hanya perlu hantar ke pejabat kami dan seterusnya pekerja saya akan membawa kenderaan ke pelabuhan. jadi tuan\/puan tidak perlu membazir masa menunggu untuk menghantar kenderaan tuan\/puan ke dalam kapal. tuan\/puan hanya perlu hantar dan terima sahaja.[\/vc_toggle][vc_toggle title=”Adakah kos yang tersenarai dalam jadual sudah termasuk kastam clearance?” style=”simple” color=”green”]Ya. semua kos tersenarai telah termasuk kastam clearance. Jadi anda tidak ada tambahan wang lagi. Kos ini sahaja la sehingga terima kereta anda kelak.[\/vc_toggle][vc_toggle title=”Apa perbezaan shipment roro dan container?” style=”simple” color=”green”]Kedua-dua kaedah ini sering digunakan dalam penghantaran kenderaan. Namun shipment roro ini adalah sistem parking berlapis (seperti tmpt letak kereta bertingkat) di dalam kapal. Kapal roro ini adalah khas mengangkut kenderaan dan tidak ada container lain. Kaedah ini banyak digunakan syarikat pengedar kenderaan seperti Toyota, Perodua dan Proton.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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