{"id":76,"date":"2021-06-18T10:31:21","date_gmt":"2021-06-18T10:31:21","guid":{"rendered":"http:\/\/hantarkeretaku.com\/main\/?page_id=76"},"modified":"2026-04-24T15:29:15","modified_gmt":"2026-04-24T07:29:15","slug":"steps-for-booking","status":"publish","type":"page","link":"https:\/\/hantarkeretaku.com\/main\/steps-for-booking\/","title":{"rendered":"Steps For Booking"},"content":{"rendered":"

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Berikut adalah langkah demi
\nLangkah cara membuat penghantaran kenderaan anda ke destinasi pilihan.<\/span><\/strong><\/h2>\n

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Garis Panduan Penghantaran Kenderaan<\/strong><\/span><\/h1>\n

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Cancellation Booking \/ Pemindaan Tarikh<\/strong><\/h3>\n

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Kepada pelanggan kami, sebarang pembatalan tempahan \u201cCancellation Booking<\/strong>\u201d atau perubahan pemindaan tarikh pelayaran<\/strong> perlulah dibuat 10 hari awal<\/span><\/strong> sebelum tarikh perlayaran kapal. Jika tidak, pelanggan akan dikenakan caj sebanyak RM500<\/span> <\/strong>jika membuat pembatalan tempahan di saat akhir sebelum pelayaran.<\/div>\n

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Penyerahan Kunci \/ Keyless Remote Kenderaan<\/strong><\/h3>\n

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Sila PASTIKAN<\/span> <\/strong>tiada sebarang kunci lain disertakan atau diletakkan di dalam kenderaan selain daripada kunci \/ keyless remote kenderaan yang dihantar sahaja sewaktu penyerahan kunci dan kenderan anda kepada kakitangan syarikat kami. JANGAN S<\/b>ERAHKAN <\/strong><\/span>KUNCI PENDUA\/SPARE KEY, KUNCI RUMAH atau LAIN-LAIN KUNCI<\/span><\/strong> bagi mengelakkan dari hilang atau tercicir.\u00a0Sekiranya tidak berbuat demikian, segala kerugian atau kehilangan tidak akan ditanggung oleh pihak syarikat.<\/p>\n<\/div>\n

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Paras Minyak Sewaktu Penyerahan Kenderaan<\/strong><\/h3>\n

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Sila\u00a0<\/span>PASTIKAN<\/span><\/strong><\/span>\u00a0<\/strong><\/span>bahawa minyak petrol\/diesel kenderaan\u00a0<\/span>diisi dan sekurang-kurangnya mencapai separuh tangki<\/span>\u00a0bagi memudahkan penyelenggaraan kenderaan semasa berada di pelabuhan.<\/span>\u00a0<\/span><\/p>\n

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Larangan Membawa Barangan Di Dalam Kenderaan<\/strong><\/h3>\n

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\u201c Kepada semua pelanggan, pihak kapal tidak membenarkan barangan dibawa masuk ke dalam kenderaan sepanjang tempoh pelayaran. Segala barangan perlu dikeluarkan daripada kenderaan sebelum kenderaan diserahkan kepada pihak pengurusan Ventura. \u201d<\/strong><\/p>\n

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Larangan Membawa Barangan Di Dalam Kenderaan<\/strong><\/h4>\n

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Panduan Penghantaran Motosikal<\/strong><\/h4>\n

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Jika Ada Modifikasi Kenderaan & Barang Aksesori Tambahan<\/strong><\/h3>\n

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1. Jika anda ada membuat\u00a0PENAMBAHAN\u00a0POWER AMP<\/em>\u00a0ATAU\u00a0SUBWOOFER<\/em><\/strong><\/span>\u00a0pada kenderaan,\u00a0ANDA DIMINTA UNTUK KELUARKAN DARIPADA KENDERAAN<\/span>\u00a0<\/strong>bagi mengelakkan risiko kehilangan.<\/p>\n<\/div>\n

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2. Jika anda ada membuat\u00a0MODIFIKASI KENDERAAN SEPERTI PENUKARAN ENJIN \/ PERTAMBAHAN METER \/ LOWERED KERETA<\/strong>, berikut adalah langkah yang perlu anda lakukan:<\/p>\n<\/div>\n

\n
    \n
  • Jika ada buat\u00a0penukaran enjin<\/strong>,\u00a0ANDA DIMINTA PERGI KE PUSPAKOM UNTUK BUAT\u00a0ENDORSEMENT<\/em><\/strong>.<\/span><\/li>\n
  • Jika ada\u00a0penambahan meter<\/strong>,\u00a0ANDA DIMINTA UNTUK CABUT DAN KELUARKANNYA DARI KENDERAAN<\/strong><\/span>\u00a0bagi mengelakkan risiko kehilangan.<\/li>\n
  • Jika\u00a0kenderaan\u00a0lowered<\/em><\/strong>, kita perlu menggunakan single car carrier untuk memasukkan dan mengeluarkan kenderaan ke dalam kapal.
    \n(**Caj tambahan akan dikenakan untuk penggunaan\u00a0single car carrier<\/em>).<\/strong><\/li>\n<\/ul>\n<\/div>\n
    \n

    3. Jika anda ada\u00a0AKSESORI TAMBAHAN KENDERAAN\u00a0 seperti\u00a0DashCam<\/em>, GPS<\/strong>,\u00a0Sistem Audio, Meter Tambahan,\u00a0Power Amplifier<\/em>\u00a0dan\u00a0Android Player<\/em><\/strong>,\u00a0ANDA DIMINTA UNTUK KELUARKAN DARI KENDERAAN.<\/strong><\/span><\/p>\n<\/div>\n

    \n

    4. Bagi AKSESORI ASAL KENDERAAN seperti\u00a0dashcam<\/em>\u00a0asal<\/strong>,\u00a0ANDA HANYA PERLU MENCABUT KAD SD SAHAJA.<\/span>
    \n<\/strong><\/p>\n

    Hanya aksesori tambahan yang dipasang didalam kenderaan sahaja perlu dikeluarkan.\u00a0Manakala, untuk\u00a0dashcam<\/em>\u00a0tambahan<\/strong>,\u00a0ANDA PERLU MENCABUT KESELURUHAN UNIT DASHCAM.<\/strong><\/span><\/p>\n

     <\/p>\n<\/div>\n

    \n

    Nota:<\/strong>
    \nAksesori tambahan lain yang tidak nyatakan juga tidak disarankan berada didalam kenderaan. Setiap aksesori tambahan & barangan yang dibawa adalah atas risiko pelanggan jika berlaku kerosakan \/ kehilangan dan tidak boleh tuntut pada pihak syarikat.<\/p>\n<\/div>\n

    5. Seterusnya,\u00a0ANDA JUGA\u00a0DIMINTA UNTUK KELUARKAN\u00a0BARANG \u2013 BARANG PERIBADI<\/strong><\/span> seperti dibawah:<\/p>\n

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    \n
    \n
    \n
    \n
      \n
    1. USB cable<\/strong><\/em><\/li>\n
    2. Smart Tag<\/strong><\/em><\/li>\n
    3. Kad\u00a0Touch n Go<\/em><\/strong><\/li>\n
    4. Spek Mata<\/strong><\/li>\n
    5. CD Lagu<\/strong><\/li>\n
    6. Pewangi Kereta<\/strong><\/li>\n
    7. Duit Syiling<\/strong><\/li>\n
    8. Pendrive<\/strong><\/em><\/li>\n
    9. Phone Holder<\/strong><\/em><\/li>\n
    10. Key Chain<\/em>\u00a0pada kunci<\/strong><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
      \n
      \n
      \n
      \n
        \n
      1. <\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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        Pentingnya Insurans Marin & Risiko Yang Dilindungi<\/strong><\/h3>\n

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        Insurans Marin Adalah Wajib Untuk Diambil<\/strong><\/h4>\n

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        Insurans Marin\u00a0<\/span>WAJIB<\/span>\u00a0<\/span>DIAMBIL<\/span><\/strong>\u00a0untuk setiap kenderaan yang dihantar bagi melindungi kenderaan tersebut semasa proses penghantaran melalui laut. Ini bagi memastikan pemilik kenderaan mendapat perlindungan penuh sekiranya berlaku kejadian tidak diingini seperti kemalangan sepanjang perjalanan.<\/span><\/p>\n

        Restu Ibu Services <\/strong>bertanggungjawab untuk memberikan penjelasan kepada semua pelanggan mengenai kepentingan insurans marin.<\/span><\/p>\n

        Secara ringkasnya, insurans marin ialah <\/span>MEMINDAHKAN<\/span><\/strong>\u00a0risiko \u2014 di mana sebarang kerugian\/ kehilangan\/ kerosakan kenderaan yang dihantar akan ditanggung oleh\u00a0<\/span>SYARIKAT INSURANS<\/span>\u00a0bukan pemilik kenderaan.<\/span><\/p>\n

        SYARIKAT INSURANS<\/span>\u00a0akan\u00a0<\/span>MEMBAYAR<\/span><\/strong>\u00a0<\/strong>segala kerugian yang di tanggung oleh anda. Insurans Marin memberikan perlindungan penuh kepada kenderaan-kenderaan yang dibawa menggunakan kapal laut. Perlindungan bermula dari perlabuhan asal (Port of Loading) hingga sampai di perlabuhan destinasi (Port of Discharge).<\/span><\/p>\n

        Untuk memastikan pelanggan mendapat perlindungan terbaik, Restu Ibu <\/strong><\/span>Services<\/span><\/strong>\u00a0berkerjasama dengan<\/strong>\u00a0<\/span>TOKIO MARINE INSURANS MALAYSIA (BERHAD)<\/span><\/strong>\u00a0dalam menyediakan pakej perlindungan terbaik untuk anda.<\/span><\/p>\n

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        Risiko Yang Dilindungi<\/strong><\/h4>\n

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        Polisi insurans marin memberikan perlindungan terhadap beberapa risiko utama dalam penghantaran kenderaan, seperti:<\/span><\/p>\n

          \n
        • \n

          Kebakaran dan letupan.<\/span><\/p>\n<\/li>\n

        • \n

          Kapal terkandas, tersadai, tenggelam atau terbalik.<\/span><\/p>\n<\/li>\n

        • \n

          Kenderaan terbalik atau terbabas semasa dalam perjalanan.<\/span><\/p>\n<\/li>\n

        • \n

          Kapal atau kenderaan terlanggar atau bersentuhan dengan apa-apa objek luaran yang selain daripada air.<\/span><\/p>\n<\/li>\n

        • \n

          Pemunggahan kenderaan di pelabuhan yang berlaku kecemasan.<\/span><\/p>\n<\/li>\n

        • \n

          Pengorbanan purata am (General Average).<\/span><\/p>\n<\/li>\n

        • \n

          Jettison (Pembuangan muatan bagi mengurangkan bebanan kapal dalam situasi kecemasan).<\/span><\/p>\n<\/li>\n

        • \n

          Caj penyelamatan dan kos buruh untuk menyelamatkan kenderaan.<\/span><\/p>\n<\/li>\n<\/ul>\n

          Nota:<\/span><\/strong>
          \n<\/span>Kadar bayaran minimum untuk mendapatkan insurans marin ini ialah\u00a0<\/span>RM125<\/span>, walaupun harga pasaran kenderaan kurang daripada\u00a0<\/span>RM33,000<\/span>. Sebarang tuntutan akan berdasarkan harga pasaran semasa kenderaan tersebut.<\/span><\/p>\n

          Barang\/ Muatan\/\u00a0<\/span>Personal Effect, ,\u00a0<\/span>seperti telefon bimbit, komputer riba, syiling,\u00a0<\/span>SmartTAG<\/span>, dan lain-lain yang diletakkan di dalam kenderaan\u00a0<\/span>tidak dilindungi<\/span>\u00a0oleh insurans ini.<\/span><\/p>\n

          Pihak insurans tidak bertanggung jawab bagi kehilangan aksesori barang tambahan seperti\u00a0<\/span>turbometer<\/span>,\u00a0<\/span>speaker<\/span>\u00a0tambahan,\u00a0<\/span>subwoofer<\/span>\u00a0dan lain-lain lagi. Hanya\u00a0<\/span>Aksesori Kenderaan Standard SAHAJA ditanggung.<\/span><\/p>\n

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          Penyusunan Barangan Di Dalam Kenderaan<\/strong><\/h3>\n

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          Kondisi Kenderaan<\/h3>\n

          1. Barangan yang diletakan di dalam kenderaan haruslah melalui proses pemeriksaan kastam
          \n2. Barangan yang diletakan di dalam kenderaan adalah selamat untuk operasi penghantaran<\/p>\n

          Barangan yang tak dibenarkan adalah seperti:
          \na. Barangan Berharga
          \nb. Barangan Berbahaya
          \nc. Barangan Cecair
          \nd. Barangan Penting
          \ne. Dokumen Penting[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

          Ruang Penyimpanan<\/h3>\n

          1. Barangan haruslah didalam kenderaan sahaja.
          \n2. Barangan tidak boleh melebihi dari paras cermin pintu sisi kiri dan kanan
          \n3. Barangan yang diletakan dalam kenderaan tidak dibenarkan untuk menutup cermin pandang belakang
          \n4. Barangan hanya dibenarkan diletakan didalam bonet kenderaan dan tempat duduk belakang sahaja[\/vc_column_text][vc_column_text css=”.vc_custom_1642590766686{padding: 15px !important;background-color: #26af46 !important;}”]<\/p>\n

          Peringatan Penting : <\/span>
          \na. Barangan yang dibawa didalam kenderaan adalah atas risiko pemilik kenderaan tersebut.<\/span>
          \nb. Jika berlaku kehilangan atau kerosakan terhadap barangan yang dibawa, pihak syarikat tidak akan bertanggungjawab.<\/span><\/p>\n

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          Barangan Yang Dibenarkan <\/strong>Dibawa Dalam Kenderaan<\/strong><\/h3>\n

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          BARANGAN YANG DIBAWA DIDALAM KENDERAAN ADALAH PERSETUJUAN PELANGGAN DAN BUDI BICARA BERSAMA PIC SEMASA MEMBUAT TEMPAHAN<\/span><\/p>\n

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          Pakaian Harian<\/h3>\n

          (TIDAK TERMASUK KASUT \/ SELIPAR)<\/p>\n

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          Buku dan Peralatan Menulis<\/h3>\n

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          Barang Kelengkapan Rumah<\/h3>\n

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          Peralatan Memasak \/ Dapur<\/h3>\n

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          Kelengkapan Mandi<\/h3>\n

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          Barangan Elektrik<\/h3>\n

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          Barangan Yang Dibenarkan
          \nDibawa Dalam Kenderaan<\/h1>\n

          [\/vc_column_text][vc_column_text]<\/p>\n

          BARANGAN YANG DIBAWA DIDALAM KENDERAAN ADALAH PERSETUJUAN PELANGGAN DAN BUDI BICARA BERSAMA PIC SEMASA MEMBUAT TEMPAHAN<\/span><\/p>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top” gap=”20″ css=”.vc_custom_1642668986840{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”634″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668825339{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Pakaian Harian<\/h3>\n

          (TIDAK TERMASUK KASUT \/ SELIPAR)<\/p>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”632″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668842351{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Buku dan Peralatan Menulis<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”633″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668845677{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Barang Kelengkapan Rumah<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”635″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668948016{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Kelengkapan Mandi<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”636″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668962377{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Barangan Elektrik<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ offset=”vc_col-xs-6″][vc_single_image image=”631″ img_size=”300×300″ alignment=”center” css=”.vc_custom_1642668927905{margin-bottom: 0px !important;}”][vc_column_text]<\/p>\n

          Peralatan Memasak \/ Dapur<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1736128662692{margin-bottom: -35px !important;padding-top: 30px !important;padding-bottom: 70px !important;background: #ffffff url(https:\/\/hantarkeretaku.com\/main\/wp-content\/uploads\/2022\/01\/pexels-vie-studio-44394082.jpg?id=659) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner][vc_column_inner][vc_icon icon_fontawesome=”far fa-times-circle” color=”juicy_pink” size=”xl” align=”center” css_animation=”none”][vc_column_text]<\/p>\n

          Barangan Yang Tidak Dibenarkan Dibawa Dalam Kenderaan<\/strong><\/h3>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”20″ css=”.vc_custom_1642672344276{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672254121{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672394244{margin-bottom: 0px !important;}”]<\/p>\n

          Barang kemas<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672261643{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672389938{margin-bottom: 0px !important;}”]<\/p>\n

          Makanan<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672269020{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672446228{margin-bottom: 0px !important;padding-top: 15px !important;padding-bottom: 15px !important;}”]<\/p>\n

          Bahan api yang mudah meletup<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672302011{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672378906{margin-bottom: 0px !important;}”]<\/p>\n

          Dokumen penting<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672308450{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672375492{margin-bottom: 0px !important;}”]<\/p>\n

          Aksesori Kenderaan<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”20″ css=”.vc_custom_1642672344276{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672254121{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672759491{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 10px !important;}”]<\/p>\n

          Pakaian \/ peralatan uniform<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672261643{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672712926{margin-bottom: 0px !important;}”]<\/p>\n

          Peralatan sukan<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672269020{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672718281{margin-bottom: 0px !important;padding-top: 15px !important;padding-bottom: 15px !important;}”]<\/p>\n

          Barangan peribadi<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672302011{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672722923{margin-bottom: 0px !important;}”]<\/p>\n

          Peralatan muzik<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″ css=”.vc_custom_1642672308450{padding: 10px !important;background-color: #cfffad !important;}”][vc_column_text css=”.vc_custom_1642672730765{margin-bottom: 0px !important;}”]<\/p>\n

          Cecair yang melebihi had<\/h3>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_separator][vc_column_text]<\/p>\n

          Nota Peringatan:<\/span><\/strong>\r\n1. Barangan yang dibawa di dalam kenderaan hendaklah dipersetujui dan dimaklumkan kepada PIC Restu Ibu Services semasa tempahan dibuat.<\/span>\r\n2. Restu Ibu Services tidak akan menanggung sebarang risiko jika berlaku sebarang kerosakan atau kehilangan pada barang yang dibawa di dalam kenderaan.<\/span><\/pre>\n
          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n
          Dokumen Yang Diperlukan Untuk Hantar Kereta EV<\/strong><\/h3>\n
          [\/vc_column_text][vc_column_text]
          <\/div><\/div><\/div>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"
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